Privacy Policy
We are part of Midlands Co-operative Society (also trading as ‘Co-op Breaks‘
and ‘Co-op Holidays’). Our registered address is Hermes Road, Lichfield,
Staffordshire WS13 6RH. We take the privacy of our customer’s data very seriously.
Please read the following policy to understand how we will treat your personal data
when you use our site. If this policy changes then we will let you know via our
homepage but we assure you that we only use your data as specified here and for
our legitimate business reasons.
We can collect data on you from a variety of different sources.
- When you purchase a holiday, flight or anything else from us using our websites.
- When you subscribe to our email newsletters/e-magazines
- Via data capture measures, for example by entering competitions and completing surveys
- Via implicit data capture measures such as studying which pages you read the most
and the use of cookies.
In any of the above cases the data we collect could be personal data.
What do we do with your personal information?
When you buy anything via our websites, we may need to collect information about
you to process the transaction, fulfil your order and provide you with the services
you expect. This information may include, but is not limited to, details such as
your name, your address and your credit card details.
Unless we have your consent, we will not disclose personal data to third parties,
unless they are directly connected with the services you have purchased, for example,
an airline or hotel, or are contracted by us for administration and analysis purposes,
in which case we will ensure they are bound by confidentiality codes. In any event,
we will only disclose the information they need in order to deliver the contracted
service.
Of course we may need to disclose your data to certain permitted third parties,
when we are legally obliged to do so.
Midlands Co-operative Society may also notify you of any new features or special
offers, which we think may be of interest to you.
However, we will not sell, rent, trade or give away any of your personal information
to any third parties for any purpose, unless described above, without your consent
Cookies
Cookies are small files, which are sent to your browser and stored on your computer's
hard disc. It is Midlands Co-op’s policy to use cookies only for anonymous
traffic analysis in order to improve our web site and the user experience of our
web site’s visitors. The cookie information does NOT include personal data
such as name, age, phone number, e-mail address or mailing address. In addition,
Midlands Co-op does NOT link cookies to personal data such as name, age, phone number,
e-mail address and mailing address. Most browsers are initially set up to accept
cookies. If you would prefer, you can set your browser to reject cookies. The Help
menu on the menu bar of most browsers will tell you how to prevent your browser
from accepting new cookies, how to have the browser notify you when you receive
a new cookie and how to disable cookies altogether.
We recommend that you leave cookies turned on, to allow you to take full advantage
of some of our website’s most innovative and useful features.
Data
In the UK we operate and are registered in accordance with applicable data protection
legislation.
Consent
By disclosing your personal information to us using this website or over the telephone,
you consent to the collection, storage and processing of your personal information
by Midlands Co-operative Society Ltd in the manner set out in this Privacy Policy.
Some information and e-mails sent to our websites may be used as testimonials but
no e-mail address or other identifying details will be displayed.
Opt-Out Policy
Co-op Breaks and Co-op Holidays email newsletter/e-magazine subscribers have the
option to opt-out of receiving further information from us. This can be done by
entering your email address in the panel on the left of the screen and checking
the ‘Unsubscribe’ option, then clicking ‘Submit’
Changes to this Policy
We reserve the right to make changes to this policy from time to time. Any changes
will be notified on the Midlandsco-op.com
website. The Privacy Policy will always be easily accessible online through the
Midlandsco-op.com website.
Change/Modify Details
If you need to Modify or Change your personal details after you have made a purchase
from our websites please use the appropriate administration number or e-mail us
at enquiries@co-opholidays.co.uk
as soon as possible.
Right of access to data
You may request access to the personal data held by us by emailing
enquiries@co-opholidays.co.uk
Security
While Midlands Co-op strives to protect its users’ personal information and
privacy, we do not guarantee the security of any information you disclose online
and you do so at your own risk. You acknowledge that you are aware of security and
privacy limitations inherent to the Internet environment.
Contact
If you have any questions or concerns about the information we hold about you, you
can also email us at enquiries@co-opholidays.co.uk